![unable to connect to chat google chat unable to connect to chat google chat](https://gadgetstouse.com/wp-content/uploads/2022/02/b-1-768x409.jpg)
Repeat the above for other OUs (if needed).Set the Archival frequency to 1 hour and Save. Checkmark Archiving enabled and enter in as the destination address.Go into the Third Party Archiving Settings and s elect the first Organizational Unit that you want to set up - keep in mind that the top-level OU will force those related sub-OU's to inherit the extension.Turn on History for Chats, un-check the box " Allow users to change their history setting", and choose Save.Under Service Status ensure the student Organizational Units that you want to monitor are turned on.From your Google Workspace Admin Dashboard navigate to the Google Chat settings by opening Apps, Google Workspace, and Google Chat from the drop-down menu on the left.We suggest not completing these steps on the top-level of your domain to avoid monitoring chats for Organizational Units that you do not want to monitor.
![unable to connect to chat google chat unable to connect to chat google chat](https://trackingtime.co/wp-content/themes/trackingtime-v4/img/button/google-chat.png)
Please follow this process for each student Organization Unit that you would like to monitor. To monitor Google Chat, we will be using Google’s Third Party Archiving option within your Google Workspace account. How to fix Unable to Connect to Chat on Google Chat for you Do you keep getting the message 'Unable to connect to chat' when. Setting up Google Chat monitoring in this way will allow us to monitor the text in the chats as well as the media attachments (images and videos). With the removal of Google Hangouts from the Google Workspace environment, we have created a way to monitor the new Google Chat platform.